Contact Us
Get In Touch
Start with a brief, no-obligation conversation, or send us a referral. We'll get back to you as soon as we can.
Send Us a Message
Getting Started
What Happens Next?
-
Initial Contact
A brief, no-obligation conversation about the support being requested.
-
Understanding Needs & Fit
We discuss your goals, preferences, circumstances and any funding or service arrangements.
-
Collaboration & Clarity
Where relevant, we clarify roles, expectations, schedules, funding, documentation and communication.
-
Agreement & Commencement
If the service is appropriate, funded and within capacity, we confirm it in a written Service Agreement before support begins.
Feedback & Complaints
Making a Complaint or Giving Feedback
We welcome all feedback, including compliments, suggestions and complaints. If something isn't right, please tell us so we can put it right.
- Tell us in the way that suits you: by phone on 0494 059 504, by email to info@unclemoecares.com.au, or using our form.
- A family member, friend or advocate can raise a concern for you.
- We will listen, look into your concern fairly and let you know what we will do about it.
- Raising a concern will never affect the supports you receive.
Acknowledgement of Country
Uncle Moe Cares acknowledges the Traditional Owners of the land on which we live and work, and pays respect to Elders past, present and emerging.
Read our full Acknowledgement →